SMS Terms and Conditions

Last Updated: January 15, 2026

1. SMS Service Description

Imax Insurance Group Corp. (“we,” “us,” or “our”) provides SMS (Short Message Service) messaging services to deliver security verification codes, password reset codes, account security alerts, and other account-related notifications to your mobile device.

2. Message Types

You will receive SMS messages for the following purposes:

• Password reset verification codes
• Two-factor authentication codes
• Account security alerts
• Account-related notifications

3. Message Frequency

Message frequency varies based on your account activity. You will receive SMS messages when you request password resets, enable two-factor authentication, or when security events occur on your account. There is no set schedule for messages.

4. Message and Data Rates

Standard message and data rates may apply as determined by your mobile carrier. Imax Insurance Group Corp. does not charge for SMS messages, but your mobile carrier may apply standard messaging rates according to your mobile service plan. Please contact your carrier for details about your messaging plan and rates.

5. Opt-In Process

You opt-in to receive SMS messages when you:

• Provide your mobile phone number during account registration in the ImaxIns mobile application or website
• Accept our Terms of Service and Privacy Policy, which explicitly state that you will receive SMS messages for security purposes
• Confirm your phone number through the verification process

Your consent to receive SMS messages is documented in our Terms of Service and Privacy Policy, which you must accept to complete account registration.

6. Opt-Out Instructions

You can opt-out of receiving SMS messages from Imax Insurance Group Corp. at any time by replying with any of the following keywords to any SMS message:

• STOP
• STOPALL
• UNSUBSCRIBE
• CANCEL
• END
• QUIT

After opting out, you will receive a confirmation message acknowledging your opt-out request. You will no longer receive SMS messages from Imax Insurance Group Corp., including password reset verification codes. To receive SMS messages again, you can opt back in by contacting customer support or updating your preferences in your account settings.

7. Help Instructions

For help with SMS messages, reply with any of the following keywords to any SMS message:

• HELP
• INFO
• SUPPORT

You will receive an automated help message containing support information, including how to opt-out, contact information, and website URL.

8. Consent and Conditions

Your consent to receive SMS messages is not a condition of purchase or service. You can opt-out at any time without affecting your account or services. However, please note that if you opt-out, you will not receive password reset verification codes via SMS and will need to use alternative methods for account recovery.

9. Supported Carriers

SMS messages are delivered through major US carriers including, but not limited to: AT&T, T-Mobile, Verizon, Sprint, and their respective MVNOs (Mobile Virtual Network Operators). Message delivery is not guaranteed and may be subject to carrier limitations or network availability.

10. Privacy and Data Protection

Your phone number and SMS message data are protected in accordance with our Privacy Policy. We do not share your phone number with third parties for marketing purposes. SMS messages are used solely for security and account notification purposes as described in these terms.

11. Changes to Terms

Imax Insurance Group Corp. reserves the right to modify these SMS Terms and Conditions at any time. We will notify you of any material changes by posting the updated terms on this page with a new “Last Updated” date. Your continued use of SMS services after changes constitutes acceptance of the modified terms.

12. Contact Information

For questions about SMS messaging or to opt-out via other methods, contact us:

• Website: www.imaxinsurance.com
• Phone: (786) 441-8985 or (786) 778-0015
• Email: support@imaxinsurance.com

13. Limitation of Liability

Imax Insurance Group Corp. is not responsible for delayed or undelivered messages. Message delivery is subject to carrier network availability and may be delayed or fail due to technical issues, network congestion, or other factors beyond our control.